TERMS OF SERVICE AGREEMENT 

PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR SITES AND OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR SITES OR OUR SERVICES. THIS TERMS OF SERVICE AGREEMENT IS EFFECTIVE AS OF 04/29/2022. 

RentCraze, Inc.,/rentcraze.com, (RTZ) will not be bound by, and specifically objects to, any term, condition or other provision which is different from or in addition to the provisions of the RTZ platform User Agreement unless RTZ specifically agrees to such provision in a written instrument signed by RTZ.  No RTZ agent or employee is authorized to make any addition, extension or modification to this Policy. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be impaired or affected.

 

ACCEPTANCE OF TERMS

The following Terms of Service Agreement (the "TOS") is a legally binding agreement that shall govern the relationship with our users and others which may interact or interface with rentCraze.com also known as RTZ, Inc., (RTZ) and our subsidiaries and affiliates, in association with the use of the website, which includes rentCraze.com, (the "Site") and its Services, which shall be defined below.

DESCRIPTION OF WEBSITE SERVICES OFFERED

The Site is an e-commerce website which has the following description:

Peer to peer platform

Any and all visitors to our site, despite whether they are registered or not, shall be deemed as "users" of the herein contained Services provided for the purpose of this TOS. Once an individual registers for our Services, through the process of creating an account, the user can then list and rent stuff.

Contractual terms:  Upon making a Booking request by confirming a booking and upon acceptance of a Request to Book, the Lister and the Renter are entering in to a legal contract.  The Lister is to provide the item being listed and the Renter is to adhere to the terms specified by the Lister in the listing.  This includes care of the item, the charges, taxes, the fees associated with the item, fee deductions in the checkout table and all applicable conditions of the listing that apply to both the Lister and the Renter.  The Lister has complete control of the Listing (times, price, availability) and the Renter has complete control over the choice of item. Renter decides which Listing is the best suited to their needs.  Sometimes mistakes are made and incorrect rates can be entered.  In such a case a Lister may be able to decline a booking when there is an error or mistake that is reasonably obvious in the price.

The user and/or visitor acknowledges and agrees that the Services provided and made available through our website, platform and applications, which may include some mobile applications and that those applications may be made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of RTZ.   At its discretion, RTZ may offer additional website Services and/or products, or update, modify or revise any current content and Services, and this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified or revised Services unless otherwise stipulated. RTZ does hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products. You, as the end user, acknowledge, accept and agree that RTZ shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, revised or modified terms, you must stop using the provided Services forthwith.

Furthermore, the user understands, acknowledges and agrees that the Services offered shall be provided "AS IS" and as such RTZ shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion and/or any failure to store user content, communication or personalization settings.

REGISTRATION

To register and make use of the Site, you must be at least 18 years of age to enter into and form a legally binding contract. In addition, you must be in good standing and not an individual that has been previously barred from receiving 's Services under the laws and statutes of the United States or other applicable jurisdiction.

When you register, RTZ may collect information such as your name, e-mail address, birth date, mailing address, occupation, SSN, FEIN, industry and personal interests. You can edit your account information at any time. Once you register with and sign in to our Services, you are no longer anonymous to us.

Furthermore, the registering party hereby acknowledges, understands and agrees to:

If anyone knowingly provides any information of a false, untrue, inaccurate or incomplete nature, RTZ will have sufficient grounds and rights to suspend or terminate in violation of this aspect of the Agreement, and as such refuse any and all current or future use of RTZ Services, or any portion thereof.

It is RTZ priority to ensure the safety and privacy of all its visitors, users , especially that of children. Therefore, it is for this reason that the parents of any child under the age of 13 that permit their child or children access to the website platform Services must create a "family" account, which will certify that the individual creating the "family" account is of 18 years of age and as such, the parent or legal guardian of any child or children registered under the "family" account. As the creator of the "family" account, s/he is thereby granting permission for his/her child or children to access the various Services provided, including, but not limited to, message boards, email, and/or instant messaging. It is the parent's and/or legal guardian's responsibility to determine whether any of the Services and/or content provided are age- appropriate for his/her child.

PRIVACY POLICY

Every user's registration data and various other personal information are strictly protected by the rentcraze.com Online Privacy Policy (see the full Privacy Policy at rentCraze.com). As a user, you herein consent to the collection and use of the information provided, including the transfer of information within the United States and/or other countries for storage, processing or use by RTZ, and/or our subsidiaries and affiliates.

USER ACCOUNT, USERNAME, PASSWORD AND SECURITY

When you set up an account, you are the sole authorized user of your account. You shall be responsible for maintaining the secrecy and confidentiality of your password and for all activities that transpire on or within your account. It is your responsibility for any act or omission of any user(s) that access your account information that, if undertaken by you, would be deemed a violation of the TOS. It shall be your responsibility to notify RTZ immediately if you notice any unauthorized access or use of your account or password or any other breach of security. RTZ shall not be held liable for any loss and/or damage arising from any failure to comply with this term and/or condition of the TOS.

CONDUCT

As a user of the Site, you herein acknowledge, understand and agree that all information, text, software, data, photographs, music, video, messages, tags or any other content, whether it is publicly or privately posted and/or transmitted, is the expressed sole responsibility of the individual from whom the content originated. In short, this means that you are solely responsible for any and all content posted, uploaded, emailed, transmitted or otherwise made available by way of the Services, and as such, we do not guarantee the accuracy, integrity or quality of such content. It is expressly understood that by use of our Services, you may be exposed to content including, but not limited to, any errors or omissions in any content posted, and/or any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available by RTZ

You agree not to breach Google's terms and policies for services provided by Google on this site.

Furthermore, you herein agree not to make use of RTZ's Services for the purpose of:

RTZ, Inc. herein reserves the right to pre-screen, refuse and/or delete any content currently available through our Services. In addition, we reserve the right to remove and/or delete any such content that would violate the TOS or which would otherwise be considered offensive to other visitors and users.

RTZ, Inc. herein reserves the right to access, preserve and/or disclose user account information and/or content if it is requested to do so by law or in good faith belief that any such action is deemed reasonably necessary for:

RTZ, Inc. herein reserves the right to include the use of security components that may permit digital information or material to be protected, and that such use of information and/or material is subject to usage guidelines and regulations established by RTZ or any other content providers supplying content services to RTZ. You are hereby prohibited from making any attempt to override or circumvent any of the embedded usage rules in our Services. Furthermore, unauthorized reproduction, publication, distribution, or exhibition of any information or materials supplied by our Services, despite whether done so in whole or in part, is expressly prohibited.

INTERSTATE COMMUNICATION

Upon registration, you hereby acknowledge that by using rentCraze.com to send electronic communications, which would include, but are not limited to, email, searches, instant messages, uploading of files, photos and/or videos, you will be causing communications to be sent through our computer network. Therefore, through your use, and thus your agreement with this TOS, you are acknowledging that the use of this Service shall result in interstate transmissions.

CAUTIONS FOR GLOBAL USE AND EXPORT AND IMPORT COMPLIANCE

Due to the global nature of the internet, through the use of our network you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable Content. Uploading, posting and/or transferring of software, technology and other technical data may be subject to the export and import laws of the United States and possibly other countries. Through the use of our network, you thus agree to comply with all applicable export and import laws, statutes and regulations, including, but not limited to, the Export Administration Regulations (http://www.access.gpo.gov/bis/ear/ear_data.html), as well as the sanctions control program of the United States (http://www.treasury.gov/resource- center/sanctions/Programs/Pages/Programs.aspx). Furthermore, you state and pledge that you:

CONTENT PLACED OR MADE AVAILABLE FOR COMPANY SERVICES

RTZ shall not lay claim to ownership of any content submitted by any visitor, or user, nor make such content available for inclusion on our website Services. Therefore, you hereby grant and allow for RTZ the below listed worldwide, royalty-free and non-exclusive licenses, as applicable:

Those areas which may be deemed "publicly accessible" areas of RTZ's sites are those such areas of our network properties which are meant to be available to the general public, and which would include message boards and groups that are openly available to both users and visitors. However, those areas which are not open to the public, and thus available to listers and renters only, would include our mail system and instant messaging.

CONTRIBUTIONS TO COMPANY WEBSITE

RentCraze.com provides an area for our users and visitors to contribute feedback to our website. When you submit ideas, documents, suggestions and/or proposals ("Contributions") to our site, you acknowledge and agree that:

INDEMNITY

All users and/or visitors herein agree to insure and hold RTZ, our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors blameless or not liable for any claim or demand, which may include, but is not limited to, reasonable attorney fees made by any third party which may arise from any content a user of our site may submit, post, modify, transmit or otherwise make available through our Services, the use of Services or your connection with these Services, your violations of the Terms of Service and/or your violation of any such rights of another person.

COMMERCIAL REUSE OF SERVICES

The user herein agrees not to replicate, duplicate, copy, trade, sell, resell nor exploit for any commercial reason any part, use of, or access to RTZ's sites.

USE AND STORAGE GENERAL PRACTICES

You herein acknowledge that RTZ may set up any such practices and/or limits regarding the use of our Services, without limitation of the maximum number of days that any email, message posting or any other uploaded content shall be retained by RTZ, nor the maximum number of email messages that may be sent and/or received by any user, the maximum volume or size of any email message that may be sent from or may be received by an account on our Service, the maximum disk space allowable that shall be allocated on RTZ's servers on the user's behalf, and/or the maximum number of times and/or duration that any user may access our Services in a given period of time. In addition, you also agree that RTZ has absolutely no responsibility or liability for the removal or failure to maintain storage of any messages and/or other communications or content maintained or transmitted by our Services. You also herein acknowledge that we reserve the right to delete or remove any account that is no longer active for an extended period of time. Furthermore, RTZ shall reserve the right to modify, alter and/or update these general practices and limits at our discretion.

Any messenger service, which may include any web-based versions, shall allow you and the individuals with whom you communicate with the ability to save your conversations in your account located on RTZ's servers. In this manner, you will be able to access and search your message history from any computer with internet access. You also acknowledge that others have the option to use and save conversations with you in their own personal account on RTZ.com. It is your agreement to this TOS which establishes your consent to allow RTZ to store any and all communications on its servers.

MODIFICATIONS

RTZ shall reserve the right at any time it may deem fit, to modify, alter and or discontinue, whether temporarily or permanently, our service, or any part thereof, with or without prior notice. In addition, we shall not be held liable to you or to any third party for any such alteration, modification, suspension and/or discontinuance of our Services, or any part thereof.

TERMINATION

As a user of rentCraze.com, you may cancel or terminate your account, associated email address and/or access to our Services by submitting a cancellation or termination request to contact@rentCraze.com.

As a user, you agree that RTZ may, without any prior written notice, immediately suspend, terminate, discontinue and/or limit your account, any email associated with your account, and access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to:

Furthermore, you herein agree that any and all terminations, suspensions, discontinuances, and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account, associated email address and/or access to any of our Services.

The termination of your account with RTZ.com shall include any and/or all of the following:

DELETING YOUR ACCOUNT

You can delete your account, provided you have no outstanding bookings (received or sent). Please go to your Dashboard/Account/Delete my account, and follow the insttructions.  If you have any outstanding bookings, the system will not allow you to input your password until these bookings are completed.  You have 7 days to change your mind and reactivate your account by logging in.  After 7 days, the account will be permanently deleted.

ADVERTISERS

Any correspondence or business dealings with, or the participation in any promotions of, advertisers located on or through our Services, which may include the payment and/or delivery of such related goods and/or Services, and any such other term, condition, warranty and/or representation associated with such dealings, are and shall be solely between you and any such advertiser. Moreover, you herein agree that RTZ shall not be held responsible or liable for any loss or damage of any nature or manner incurred as a direct result of any such dealings or as a result of the presence of such advertisers on our website.

LINKS

Either RTZ or any third parties may provide links to other websites and/or resources. Thus, you acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and as such, we do not endorse nor are we responsible or liable for any content, products, advertising or any other materials, on or available from such third-party sites or resources. Furthermore, you acknowledge and agree that RTZ shall not be responsible or liable, directly or indirectly, for any such damage or loss which may be a result of, caused or allegedly to be caused by or in connection with the use of or the reliance on any such content, goods or Services made available on or through any such site or resource.

PROPRIETARY RIGHTS

You do hereby acknowledge and agree that RTZ's Services and any essential software that may be used in connection with our Services ("Software") shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Furthermore, you herein acknowledge and agree that any Content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights, trademarks, patents or other proprietary rights and laws. Therefore, except for that which is expressly permitted by applicable law or as authorized by RTZ or such applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or created any plagiaristic works which are based on RTZ Services (e.g., Content or Software), in whole or part.   You agree not to access or attempt to access our Services through any means other than through the interface which is provided by RTZ for use in accessing our Services.

WARRANTY DISCLAIMERS

YOU HEREIN EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

LIMITATION OF LIABILITY

YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT RTZ AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES, EVEN THOUGH WE MAY HAVE BEEN ADVISED OF SUCH POSSIBILITY THAT SAID DAMAGES MAY OCCUR, AND RESULT FROM:

RELEASE

In the event you have a dispute, you agree to release RTZ (and its officers, directors, employees, agents, parent subsidiaries, affiliates, co-branders, partners and any other third parties) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected or unsuspected, disclosed and undisclosed, arising out of or in any way connected to such dispute.

SPECIAL ADMONITION RELATED TO FINANCIAL MATTERS

Should you intend to create or to join any service, receive or request any such news, messages, alerts or other information from our Services concerning companies, stock quotes, investments or securities, please review the above Sections Warranty Disclaimers and Limitations of Liability again. In addition, for this particular type of information, the phrase "Let the investor beware" is appropriate. RTZ's content is provided primarily for informational purposes, and no content that shall be provided or included in our Services is intended for trading or investing purposes. RTZ and our licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted and/or made available by way of our Services, and shall not be responsible or liable for any trading and/or investment decisions based on any such information.

EXCLUSION AND LIMITATIONS

THERE ARE SOME JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF EXCLUSION OF LIABILITY FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS OF SECTIONS WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.

THIRD PARTY BENEFICIARIES

You herein acknowledge, understand and agree, unless otherwise expressly provided in this TOS, that there shall be no third-party beneficiaries to this agreement.

NOTICE

RTZ may furnish you with notices, including those with regards to any changes to the TOS, including but not limited to email, regular mail, MMS or SMS, text messaging, postings on our website Services, or other reasonable means currently known or any which may be herein after developed. Any such notices may not be received if you violate any aspects of the TOS by accessing our Services in an unauthorized manner. Your acceptance of this TOS constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Services in an authorized manner.

TRADEMARK INFORMATION

You herein acknowledge, understand and agree that all of the RTZ trademarks, copyright, trade name, service marks, and other RTZ logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of RTZ. You herein agree not to display and/or use in any manner the RTZ logo or marks without obtaining RTZ's prior written consent.

COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS NOTICE & PROCEDURES

RTZ will always respect the intellectual property of others, and we ask that all of our users do the same. With regards to appropriate circumstances and at its sole discretion, RTZ may disable and/or terminate the accounts of any user who violates our TOS and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide to us the following information:

The RTZ Agent for notice of claims of copyright or other intellectual property infringement can be contacted as follows:

RTZ, Inc., P O Box 2831, Sequim, WA  98382

Email:  contact@rentCraze.com

CLOSED CAPTIONING

BE IT KNOWN, that RTZ complies with all applicable Federal Communications Commission rules and regulations regarding the closed captioning of video content. For more information, please visit our website at rentcraze.com.

CANCELLATION POLICY

1. The Renter should make every attempt to honor the booking. If in extreme circumstances, the Renter has to cancel the Booking, the Renter will be subject to the following cancellation policies and conditions:

a. Booking cancelled over 7 days prior to beginning date - No cancellation fee will be imposed. Credit card processing charges for the transactions will apply and will be deducted from the final refund.

b. Booking cancelled 6, 5 or 4 days prior to beginning date will be refunded 50% of the amount charged. Credit card processing charges for the transactions will apply and will be deducted from the final refund.

c. Booking cancelled less than 3 days prior to beginning date: No refunds will be issued to the renter.

2. Lister: If a cancellation request occurs after funds for the Booking have already been released to the Lister, we may recover these amounts from the lister by requiring a refund or applying it against a future payment.

GENERAL INFORMATION

ENTIRE AGREEMENT

This TOS constitutes the entire agreement between you and RTZ and shall govern the use of our Services, superseding any prior version of this TOS between you and us with respect to RTZ Services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other RTZ Services, affiliate Services, third-party content or third-party software.  RTZ, will not be bound by, and specifically objects to, any term, condition or other provision which is different from or in addition to the provisions of the RTZ platform User Agreement unless RTZ specifically agrees to such provision in a written instrument signed by RTZ.

UNITED STATES DISPUTE RESOLUTION AND ARBITRATION AGREEMENT

This agreement section will continue to apply even if you terminate your account.  This Arbitration Agreement applies to you if your country of residence or establishment is the United States. The section will also survive any termination of these TOS. 

RTZ will participate in a consumer-friendly dispute resolution process in the following manner.

1. Begin with an informal negotiation with RTZ’s customer relations team and if there is no resolution, proceed to formal negotiation (2).

2. At least 30 days prior to initiating an arbitration, you and RTZ each agree to notify the other party of the dispute in writing. If there is no resolution after 30 days, proceed to a binding arbitration (3).

3. Proceed to a binding arbitration administered by the American Arbitration Association (“AAA”).   You and RTZ agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.

After the informal negotiation, if necessary, at least 30 days prior to initiating an arbitration, you and RTZ each agree to notify the other party of the dispute in writing. You must send your notice by mail to RTZ.  If the parties are unable to resolve the dispute within the 30-day period, only then may either party commence arbitration by filing a written Demand for Arbitration with the AAA per AAA rules and regulations.  The arbitration fees and applicable arbitrator compensation shall also be governed by the AAA rules.

WAIVER AND SEVERABILITY OF TERMS

At any time, should RTZ fail to exercise or enforce any right or provision of the TOS, such failure shall not constitute a waiver of such right or provision. If any provision of this TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.

NO RIGHT OF SURVIVORSHIP NON-TRANSFERABILITY

You acknowledge, understand and agree that your account is non-transferable and any rights to your ID and/or contents within your account shall terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.

STATUTE OF LIMITATIONS

You acknowledge, understand and agree that regardless of any statute or law to the contrary, any claim or action arising out of or related to the use of our Services or the TOS must be filed within 3 year(s) after said claim or cause of action arose or shall be forever barred.

VIOLATIONS

Please report any and all violations of this TOS to RTZ as follows:

RentCraze, Inc./rentcraze.com

Email:  contact@rentcraze.com