Cancellation Policy
Clear and transparent cancellation terms to protect both Renters and Listers
24/7 Support
Fair & Transparent
Renter Protection
Custom Lister Policy Active
This item has personalized cancellation terms set by the lister
Standard Cancellation Policy
Lister's Custom Policy
Our standard cancellation policy provides flexible refund options based on when you cancel. The earlier you cancel, the more you get refunded.
Cancellation Terms
More than 14 days
(336+ hours)
5%
of request amount
Refund:
95%
7-14 days
(168-336 hours)
25%
of request amount
Refund:
75%
3-7 days
(72-168 hours)
50%
of request amount
Refund:
50%
1-3 days
(24-72 hours)
75%
of request amount
Refund:
25%
Less than 12 hours
(Less than 12 hours)
100%
of request amount
Refund:
0%
Free Cancellation
Cancel up to 24 hours after request initiation with no charges
* Only until lister accepts request. After acceptance, policy terms apply
Refund Processing
Refunds are processed within 5 business days