Help Center

Find answers to your questions about RentCraze

General

About us

Have your rake and rent it too®

With the planet in mind, we reduce our environmental footprint by rentCrazing what we already own. Together, we build stronger communities with shared circular economies by keeping quality items in circulation. Here your possessions pay for your passions®. Sign up using your Google, Facebook or email account. Tell us about yourself. Pick your item with a click. List your items with a click.  You can have your payout mailed to you by check.  Alternatively, use your existing STRIPE account, or sign up for a STRIPE payout account in the App or at rentCraze.com

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Money matters

  • GETTING PAID

  • rentCraze® partners with STRIPE for PAYOUT payments.  All transactions ( Accepted, Cancelled, Declined, Expired) appear in ACCOUNT/FINANCIAL HISTORY. Click to view INVOICE DETAILS.
    • Option 1: When you finish listing your first item, go to  ACCOUNTS/PAYOUT SETTING and follow the prompts if you want to be paid through a STRIPE connected account.  Payment is released 24 hrs. after member returns item.   It may take 3-5 business days for payment to post in your STRIPE account and then into your Bank Account.  
    • Option 2: Go to  ACCOUNTS/PAYOUT SETTING and follow the prompts if you want your payout mailed by check to your profile address.  Payment is mailed 24 hrs after renter returns item. 
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How can I delete my account?

Rentcraze - Account Deletion Policy

 

Facebook Data Deletion Instructions

RentCraze does not save your Facebook personal data on its server.
However, according to Facebook policy, we have to provide User Data Deletion Callback URL or Data Deletion Instructions URL.

1. Go to your Facebook Account’s Setting & Privacy. Click “Settings”

2. Look for “Apps and Websites” and you will see all of the apps and websites you linked with your Facebook account.

3. Search and Click “rentCraze” in the search bar.

4. Scroll and click “Remove”.

5. Congratulations, you have successfully removed your app activities and data from rentCraze.

How can you delete the data we collect from you? 

You have the right to request access to the personal information we collect from you, change that information, or delete it.  Post login, other than your email, you can update all the information in your account  To request the deletion of your personal information or account related data, please log into the rentcraze.com site and proceed to Dashboard/Profile/Delete Account, https://rentcraze.com/users/delete account and follow the directions.  If you have any questions regarding the deletion, please contact us at contact@rentcraze.com. All account data, post clearing all your liabilities may be deleted.  All your previous records will be removed from the rentCraze server and no data is recoverable once deleted from the admin end.  If you have any pending or current Requestss, you will have to wait for the completion of these requests to delete your account.

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What is Service fee?

We have to keep the wheels turning.  This fees covers all of rentCraze's expenses.  

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How do I create an account?

Click the "Sign Up" button at the top right of the page. You can register using your email address or social media accounts. Fill in your details, verify your email, and you're ready to start using RentCraze!
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Still Have Questions?

Our support team is here to help you 24/7. Get in touch with us anytime.